Returns:  Comfort Linen offers a 30-day money back guarantee if not satisfied with our product. To qualify, items must be returned in ‘like-new’ condition with all original tags attached and packaging. It is acceptable to try out the product to experience what it offers. The effect will be noticeable immediately. If for some reason, you wish to return the items – we ask that you contact us by email at We will provide direction for next steps. The cost of shipping is the responsibility of the customer.

Return process: To return an item, place the item securely in its original packaging and mail your return to the following address:

Nancy Ellen Comfort Linen Inc.
Attention: Returns
632 Robson Drive
Kamloops, BC, V2E 2B7, Canada

Refunds: After receiving your return and inspecting the condition of your item(s), we will process your refund. Please allow at least twenty-one days from the receipt of your returned item(s) to process your refund. Refunds may take up to 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.