Returns: If you are not satisfied with our products within thirty (30) days of receiving your order, you can receive a full refund.  All returns must be postmarked within thirty (40) days of the delivery date. All returned items must be in new and unused condition, and in its original packaging with all original tags and labels attached.

Return process: To return an item, place the item securely in its original packaging and mail your return to the following address:

Nancy Ellen Comfort Linen Inc.
Attention: Returns
632 Robson Drive
Kamloops, BC, V2E 2B7, Canada

Refunds: After receiving your return and inspecting the condition of your item(s), we will process your refund. Please allow at least twenty-one days from the receipt of your returned item(s) to process your refund. Refunds may take up to 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.